Are you an innovator? Would putting together solutions that are truly revolutionary while collaborating with other innovators inspire you? Are you driven by fast paced and entrepreneurial work environments? Federated Wireless is a dynamic start-up focused on maximizing the utilization of wireless spectrum – opening opportunities for carriers, enterprises, and consumers to use wireless networks in ways they have never dreamt before.
Federated Wireless is seeking a Technical Support Engineer to provide enterprise level support to our customers and partners. This is a very dynamic role where you will provide technical assistance, troubleshoot and resolve customer problems, interface with engineering on various product issues, and contribute to projects revolving around support tools, knowledge management, our growing market place of solutions, and more.
The candidate will be a member of the Support team. They will work on supporting our Shared Spectrum Access system, a cloud based platform that enables low cost and high performance wireless networks for a variety of use case and applications. This person will work with our Development teams, Radio OEM Partners and Network Provider customers to ensure we have successful platform integration, field trials, and operationalization of our cloud platform services. This role requires someone looking to enjoy and thrive in a fast paced, growing technology ecosystem where they can have broad positive impact and see results.
Travel: Travel may be required in this position as deemed necessary.