Federated Wireless, Inc. is currently seeking a Manager of Network Operations Center Design reporting to the Vice President of Solutions Development and Operations. The Network Operations Center (NOC) Manager is responsible for creating NOC capability for both the Sensor (ESC) network as well as the Spectrum Controller Cloud based Services. These Virtual NOCs will be used by the Customer Support team to Manage Customer Operations and ensure Federated Wireless meet Customer Service level agreements.
This position is responsible to perform all functions required to create our NOC capability, which includes requirement creation, Operational Framework, system design, tool assessment and selection, implementation planning, integration and test, and (internal) customer acceptance. Additional responsibility includes Development of new features and lifecycle management of the NOC systems.
This person will provide Technical Leadership across the many constituents, ensure collaboration, and drive the Project to meet critical for business, technical, and schedule goals.
We expect this leader to bring a level of creativity, energy, and experience in System design, relentless improvement, implementation of best practices and lean processes. . This is a prime opportunity for an experienced Leader to make a significant impact on a growing company with a large market opportunity.
Some travel will be required in this position, domestically or internationally as deemed necessary for the growth and expansion of the Company.